These GENERAL TERMS AND CONDITIONS govern the relations between “SANTE BG EOOD” on the one hand and the Users of the electronic pages and services (Internet) located on the domain https://santelux.com (named for Short Site), as well as the relations with them, then when using the information and commercial services offered by SANTE BG EOOD (designated for Short Services), including the conclusion of a contract of sale from this electronic store.
These general terms and conditions are binding on all users who register on the site or visit santelux.com. By clicking on any object, link or button on the santelux.com pages (except the link to these General Terms), the User agrees, fully accepts and agrees to abide by these General Terms. The user is obliged, when he does not agree with the general conditions, not to use this site immediately.
santelux.com.com is not responsible if the User has not read or has not read these Terms and Conditions.
santelux.com.com reserves the right to modify, delete and edit the General Terms at any time, and the relevant changes will be published at this address.
SANTE BG EOOD is a company registered in the Republic of Bulgaria, with its registered office and management address: Sofia, 10-12 Kremikovsko Shosse Blvd .; registered in the Registry Agency with UIC 130850660.
You can contact “SANTE BG EOOD” at the phone number indicated +359 28520099 and by e-mail firstname.lastname@example.org
The user is informed and declares his consent that the order requested by him may be modified, which santelux.com undertakes to notify the user of the e-mail and/or contact telephone number provided by him and/or in another appropriate way. until receipt of confirmation of the final sending of the confirmed order to the user.
In order to use the santelux.com Site, the User agrees and declares that he will provide correct, accurate, up-to-date and complete information when completing the registration form (hereinafter “Personal Data”). If the user provides incorrect, inaccurate, outdated or incomplete information, santelux.com has the right to close and/or delete the information about his postal address and to deny him subsequent access to some or all of its services, and again santelux.com is not responsible for the incorrect and/or incorrectly executed order made in connection with the information received from the user.
santelux.com.com grants Users the right to use all the services listed on the site only for personal non-profit purposes and provided that the copyrights of santelux.com.com or third parties are not directly or indirectly violated. with the materials of the Site. It is expressly forbidden for the materials published on this site to be copied, publicly distributed or distributed for any purpose by Users. The use of materials published on this website on other sites is prohibited, and infringers are subject to sanctions in accordance with the provisions specified in the Law on the Protection of Copyright and Related Rights.
santelux.com.com reserves the right to assign the rights to publish materials and other information published on the site to third parties, in addition to a written contract governing the legal relationship between santelux.com.com and the person who publishes the information.
When you purchase a product that is subject to copyright and/or patent rights, santelux.com.com does not offer additional rights to use and distribute the product.
The information about the goods on the Site is distributed on lines, therapies, products and brands.
The page (link) to each item listed on the site provides information about the price, the main features of the product and additional information aimed at supporting the informed choice of consumers when purchasing the product.
Santelux.com.com reserves the right to publish lines, therapies, products, brands and other information about goods in English when:
a) There is a danger with the translation and loss of valuable information about the characteristics of goods;
b) There is no accepted general terminology in Bulgarian;
All prices listed on the site are in Romanian lei and include VAT.
The user has the right to order all the goods and services listed on the site santelux.com.com. When placing the order, the User has the right to choose the type of goods and the quantity, method and terms of their delivery depending on the options offered on the Site.
At any time before the final confirmation of the Order by filling in the online purchase form, the User has the right to make changes to the selected goods.
When placing an order on the Site, the User enters into contractual relations with SANTE BG EOOD, regarding the specific order and regulated by these General Terms, the order is considered final after receiving the order confirmation, following the instructions on the Site.
santelux.com has the right to modify the prices indicated on the Site at its discretion, at any time and without being obliged to notify Users in advance. The user is obliged to pay the price that was indicated on the Site during the order, regardless of whether it is lower or higher than the updated price. In case of technical errors in the information published on the site, as a result of which the order cannot be executed, santelux.com has the right to refuse the execution of the order and does not owe any compensation to the user, except to refund the amounts paid and / or deposited by the user. canceled, if any.
Delivery is made to the customer, as santelux.com and the courier partner company Speedy undertake to transport the product to the front door of the building, which is specified in the order.
Upon delivery, the goods must be carefully inspected by the User and / or a person authorized by him. In case of visible external defects – during the inspection possible damage, breakage, stains and other damage found during delivery, the User should immediately sign a damage report in the presence of the courier and notify an employee of santelux.com by phone +359 28520099
Upon acceptance of the shipment by the User without comments, all claims for visible external defects are unfounded and, as such, should not be satisfied. If a damage protocol is not prepared and signed in the presence of the courier upon receipt of the shipment and / or an employee of SANTE BG EOOD is not notified immediately, the User loses the right to bring visible external defects identified in accordance with the contract of sale .
When the delivered goods do not clearly correspond to those ordered for purchase by the User and this can be determined during a simple inspection of the delivered goods, the User has the right to request the replacement of the delivered goods with his request to buy the goods within 24 hours. from the notification of such a request to an employee of santelux.com at +359 28520099
ORDER. PAYMENT METHOD
Shopping in the e-store is done with and without registration. The information for each order contains a list of the desired products, the name and surname of the customer, the contact telephone number and the delivery address. Users ensure that the information they provide to order is true, complete and accurate.
When ordering a product sold, the User is informed in a timely manner of the contact details provided by him.
After confirming the order, the user chooses to accept these terms.
Payment in the e-store can be done in three ways:
by cash on delivery – the consumer pays for the goods upon receipt;
through the paypal system – the consumer pays for goods in advance.
by debit or credit card – the consumer pays for the goods in advance; In this case, the confirmation of the bank transfer made is accepted as the beginning of the request.
Delivery conditions on the territory of the Republic of Romania:
for orders over 500 Romanian lei – free
for orders worth less than 500 Romanian lei, delivery is calculated depending on the address or office you need to reach.
delivery is made to the customer’s address or to a SPEEDY office during the week
delivery is made within two or three working days from the date of the order
RETURN OF PURCHASED GOODS
The consumer has the right to refuse the goods ordered within 14 working days of receipt, if they are not used, the integrity of their packaging is not damaged and the commercial appearance is preserved (all labels, stickers, etc. must be on goods), in which the CPA conditions were received.
SANTE BG EOOD is obliged to return to the consumer in full the amounts paid by him within 30 days from the date on which the consumer exercised his right to refuse the ordered goods, provided that they are in the above . preserved commercial appearance.
According to the CPA, the User is obliged to store the goods received from the supplier, their quality and safety within the period of 14 days mentioned above for the refusal of the ordered goods. For goods in the warranty period, the conditions of the manufacturer’s warranty conditions apply.
The entire content of the santelux.com site – images, text, graphics, symbols, web graphics, emails and much more. the data are the property of SANTE BG EOOD and its suppliers and are protected by copyright and related rights law and intellectual and industrial property laws. The use without the consent of “SANTE BG EOOD” of each of the above elements is punishable under applicable law.
No one can view or edit your personal information without knowing your username and password SANTE BG EOOD is registered as a personal data administrator within the meaning of Article 3 of the Personal Data Protection Act and undertakes to protect your information. provided by you SANTE BG EOOD is not responsible for the actions performed through incorrect information provided by a user. Personal data recorded during the customer’s registration is considered strictly confidential and will never be disclosed to third parties. The information will only be used to execute your order.