The customer has the right to refuse the goods ordered within 14 working days of receipt, if they are not used, the integrity of their packaging is not damaged and the commercial appearance is preserved (all labels, stickers, etc. must be on goods), in which the CPA conditions were received.

SANTE BG EOOD is obliged to return to the consumer in full the amounts paid by him within 30 days from the date on which the consumer exercised his right to refuse the ordered goods, provided that they are in the above . preserved commercial appearance.

According to the CPA, the User is obliged to store the goods received from the supplier, their quality and safety within the period of 14 days mentioned above for the refusal of the ordered goods. For goods in the warranty period, the conditions of the manufacturer’s warranty conditions apply.